SMERTGuard Business · Retail Guard

    Retail Guard: understand customers, deter thieves

    For shops, boutiques and convenience stores. SMERTGuard flags suspicious behaviour near high-value shelves, crowding at the counter and after-hours movement, and gives you simple footfall insights.

    Video is analysed on your device. It never leaves your home or site.

    Retail Guard: understand customers, deter thieves

    5 risks Retail Guard watches for

    Each scenario below is included in every SMERTGuard Business plan.

    Retail Guard: Suspicious behaviour at shelves

    Scenario 1

    Suspicious behaviour at shelves

    Shoplifting of high-value items.

    Detects
    Long dwell and concealment-like movements at marked shelves.
    Alert
    Discreet alert to staff phones.
    Good to know
    Behaviour signals only; never accuse a customer based on an alert.
    Retail Guard: Queue and crowding

    Scenario 2

    Queue and crowding

    Lost sales from long queues.

    Detects
    Number of people waiting at the counter.
    Alert
    'Open another till' notification.
    Good to know
    Counts, not identities.
    Retail Guard: After-hours intruder

    Scenario 3

    After-hours intruder

    Break-ins at night.

    Detects
    Any person in the shop after closing.
    Alert
    Siren and WhatsApp to the owner.
    Good to know
    Not connected to police.
    Retail Guard: Slip and fall hazards

    Scenario 4

    Slip and fall hazards

    Customer injuries and claims.

    Detects
    Spills and a person on the floor.
    Alert
    Staff alert to clean up or help.
    Good to know
    Best in evenly lit aisles.
    Retail Guard: Footfall and hot zones

    Scenario 5

    Footfall and hot zones

    Not knowing which displays work.

    Detects
    Visitor counts and where people stop.
    Alert
    Weekly insights report.
    Good to know
    Anonymous counts only.

    How it works

    Set up in 10 minutes. No installer, no new cameras, no cloud video.

    Step 1

    Upload your floorplan

    A photo or PDF is enough. Our AI marks balconies, stoves, sockets, stairs, doors and water.

    Step 2

    Turn any phone into a camera

    Open SMERTGuard on a spare iPhone, iPad or Android and point it at the room. Draw the danger borders.

    Step 3

    AI watches, on the device

    Detection runs right on the camera phone. No video is recorded or uploaded.

    Step 4

    Alarm in seconds

    A loud siren on the device, push alerts to your phone, and WhatsApp or a call for critical events.

    Home protected by a private shield: footage stays on the home network

    Your footage stays at home. Always.

    • AI runs on the camera device or on your own SMERTGuard box, inside your Wi-Fi.
    • No video is recorded, stored or sent to our servers.
    • Our cloud only receives a short text event, like “Balcony zone, 21:04”.
    • No facial recognition. Faces are never identified.
    Read our privacy promise

    SMERTGuard Business plans

    Retail Guard is included in every plan, together with the other Business guards.

    Most popular

    Business Site

    One shop, kitchen or site, fully covered.

    US$88/month

    • Pick your guards: HACCP, Construction, Retail
    • Up to 8 cameras (phones, tablets or IP cameras)
    • AI site-plan risk map and zones
    • Real-time alerts to supervisors (push + WhatsApp)
    • Daily compliance and incident reports
    • 5 team users
    • Video processed on-site
    Subscribe

    Business Multi-site

    Chains, central kitchens and contractors with several sites.

    US$248/month

    • Everything in Business Site
    • Up to 3 sites and 30 cameras
    • Cross-site dashboard and audit export
    • Unlimited team users
    • On-site edge box option
    • Onboarding call with a SMERT engineer
    Subscribe

    Business Premium

    Chains and large sites with on-site edge hardware.

    US$488/month

    • Everything in Business Multi-site
    • Up to 10 sites and 100 cameras
    • On-site SMERT edge box per site included
    • Custom detection rules and audit reports
    • Dedicated account engineer, 24/7 support
    • Annual compliance review call
    Book a demo

    Prices in US dollars. Local taxes may apply. Phone calls and WhatsApp alerts are subject to fair use.

    Retail Guard: frequently asked questions

    No. SMERTGuard does not do facial recognition. It looks at behaviour and counts, and blurs faces.

    Important: SMERTGuard helps reduce risk; it does not remove it. It does not replace adult supervision, child locks, smoke detectors, medical alarms, security services or legal compliance obligations. It is not a certified safety, medical, security or HACCP certification device, and alerts can fail because of power, network, camera angle or lighting. Terms of service

    SMERTGuard helps reduce risk; it does not remove it. It does not replace adult supervision, child locks, smoke detectors, medical alarms, security services or legal compliance obligations. It is not a certified safety, medical, security or HACCP certification device, and alerts can fail because of power, network, camera angle or lighting.