Say Hi toSmerty™

    Smerty, the wheeled two-arm family helper, facing the viewer

    Home assistance for your family's care.

    Reservations open · first deliveries March 2027

    MeetSmerty: the home helper that brings your family into the room

    Smerty is SMERT's wheeled home companion with a 14-inch screen, two arms with five-finger dexterous hands, a distance camera, a camera on each wrist and a microphone array. Family and carers video-call straight onto its screen, talk with the person at home and guide gentle, approved actions in real time.

    When nobody is connected, Smerty works through all 24 hours of your family's day: morning stretches with the kids, reading and replying to emails over breakfast, pill reminders, receiving the food delivery at the time you chose, folding laundry, homework help, cooking alongside you, music and games in the evening, and quiet checks at night. When you order, tell us what you want Smerty to do and what it should look out for, and we set it up for your home.

    Homework with the childrenCompany for an elderly relativeMedicine reminders, brought overThe dog out, inside your boundaries

    Why Smerty™, and not a walking humanoid?

    Two-legged humanoids are impressive in a demo. A home needs something different: steady, quiet, useful every day, and affordable. Here is why Smerty is built on wheels.

    A base built for real weight

    Smerty stands on a mobile base rated to 400 kg and we load it with 100 kg of ballast — a quarter of what the chassis is built for. The two versions handle up to 25 kg and 50 kg respectively. A two-legged robot has to balance every kilo it carries.

    Moves around silently

    No more than 60 decibels while moving — about the level of a quiet conversation. Soft-tyre wheels roll with no footsteps, no heel-click and no motor whine from leg joints, so it can pass a bedroom at night.

    More stable than two legs

    Low centre of mass on a wide wheeled base. It does not trip over a rug, a toy or a pet, and it does not fall over when switched off.

    A screen, not a blank face

    Its face is a screen: the carer's live video, lyrics for karaoke, homework, photos, reminders. A humanoid head has a face that shows nothing useful.

    Runs longer, charges by itself

    Rolling uses far less energy than walking, so the battery lasts through the day and it docks to charge in the storeroom on its own.

    Your home stays private

    Video is processed on the computer inside its base. Nothing is sold or shared.

    Made by SMERT, serviced by people

    We build and support Smerty ourselves, with a global technician network, not a remote factory you can't reach.

    Two versions for every home

    Smerty from US$9,999 + taxes (up to 25 kg) or Smerty+ at US$19,999 + taxes (up to 50 kg). Fully refundable 10% deposit; first deliveries March 2027.

    Weight, battery and price figures are design targets for the pilot, to be confirmed by testing.

    Manufacturer, not a reseller

    SMERT builds Smerty, the AI and the computer vision in-house.

    Hong Kong R&D lab

    Designed, built and tested at our own lab in Tsim Sha Tsui.

    AI runs on Smerty

    One enclosed AI computer per unit. Video is read on Smerty itself, not in a data centre.

    Support in three regions

    24/7 online assistance and a technician network across APAC, Europe and the Americas.

    Three things Smerty™ does for your home

    Safety, entertainment and routine tasks, all from one Smerty. Each item further down the page is marked as lab-tested or still in development.

    Safety

    Watches for trouble and brings a person in the moment it matters.

    • Infant check-ins with parent alerts
    • Fall and "not feeling well" events
    • Dog leaving its allowed area
    • Carer call on the screen; ambulance only after a human confirms
    • Stable 100 kg base, quiet floor-safe wheels, video read locally

    Entertainment

    A companion that sings, plays and makes the evening lighter.

    • Karaoke with lyrics on the screen
    • Music with dance gestures from the arms
    • Party and quiz games for all ages
    • Play time with children and pets

    Routine tasks

    Gets the everyday chores done, then parks itself out of the way.

    • Tidying and light dry wipe-down
    • Medicine reminders, brought over
    • Homework time with the children
    • Back to the storeroom to charge by itself

    Everything else Smerty™ is learning

    More functions for each pillar, all in development for the pilot. Smerty never lifts or moves a person, never does wet cleaning and never gives medicine itself. It brings the box and reminds.

    Smerty checking on an elderly man in the hallway at night

    Safety

    • Night watch

      Soft light and a check-in if someone is up too long at night.

    • Front-door alert

      A message to the household when an unknown face is at the door.

    • Stove and tap check

      Alerts if the hob, iron or a tap is left on in an empty room.

    • Alarm heard

      Calls the family when it hears a smoke alarm going off.

    • Wandering alert

      For a relative with memory loss heading for the door at night.

    • Child-safe zones

      Alerts when a toddler goes near stairs, the balcony or the kitchen.

    Two children playing a world-map strategy board game with Smerty at the table

    Entertainment

    • Storytelling

      Bedtime stories with pictures on the screen, in the voice you chose.

    • Gentle exercise coach

      Chair exercises for grandparents, with Smerty showing the moves.

    • Language tutor

      Practise English, Cantonese, Mandarin or Italian with the children.

    • Memory lane

      Family photos on the screen and a chat about each one.

    • Board-game partner

      Moves the pieces with its hands for chess, draughts or memory cards.

    • Party mode

      Birthday songs, a dance-off and photo moments.

    Smerty carrying a laundry basket for a woman at home

    Routine tasks

    • Fetch and carry

      Brings the remote, glasses, a bottle of water or the post.

    • Laundry helper

      Carries the basket and sorts socks and small items.

    • Plant care

      Watering reminders and a camera check that plants look healthy.

    • Shopping list

      Notices what is running low and adds it to the list.

    • Calendar and reminders

      Appointments, birthdays and bin day, spoken out loud.

    • Pet routine

      Feeding times, the treat box and food in the bowl.

    • Welcome home

      Greets people at the door and takes coats and bags.

    The technology behind Smerty™

    This is SMERT's own work, built in our lab: the voice pipeline, the vision events, the motion library and the safety layer. We show what has been tested here and what is still being built.

    Lab-tested

    Voice to action

    A spoken request is matched to a task, proposed back for a yes, then carried out inside speed and force limits. Smerty reports what happened.

    Lab-tested

    Computer vision with event assistance

    The cameras watch for named events — a person on the floor, a break in routine, a pet out of bounds — and raise an alert with a snapshot for a person to judge.

    Lab-tested

    Approved-motion library

    Smerty only performs motions that have been written, tested and signed off. There is no free joystick control of the arms.

    Lab-tested

    Remote carer takeover

    An authorised carer's face appears on the screen, they speak and act in real time, and control returns automatically when they leave.

    Lab-tested

    On-device edge compute

    One enclosed NVIDIA Jetson Orin computer per unit runs perception and motion. Nothing streams out unless an event is sent to a carer.

    Lab-tested

    Safety envelope

    Motions run under a speed cap, stop on contact, and are cut by STOP at any moment — from the screen, Smerty itself or the carer's phone.

    Voice to action

    Lab-tested

    Speaking to Smerty is not a remote control in disguise. A request becomes a task, the task is proposed back for a yes, and only then does anything move.

    1

    Hear

    A microphone array with hardware echo cancellation hears the room over the TV and over Smerty's own voice.

    2

    Understand

    The words are matched to a task and a target object, not to a fixed list of keywords.

    3

    Propose

    Smerty says what it intends to do and asks for a yes. Anything that moves the arms waits for that yes.

    4

    Confirm

    A spoken yes, or a code on the carer's screen, releases the action. No confirmation, no movement.

    5

    Act and report

    The motion runs inside speed and force caps, stops on contact, and Smerty says what it did.

    Anything that moves the arms waits for a clear yes. If the room is unsure, Smerty does not move.

    Event assistance: what the cameras watch for

    Tell us what matters in your home when ordering. We configure supported event checks around your household, with an agreed response: ask, alert and bring a person in. Each new check is validated before use.

    Concept: Fall on the floor
    In development

    Fall on the floor

    What it sees: A person is down and not moving.

    What Smerty does: Smerty rolls closer, asks if they are OK, and calls the carer's phone. If nobody answers, a person decides whether emergency services are contacted.

    Concept: Not feeling well
    In development

    Not feeling well

    What it sees: A change in routine: nobody up at the usual time, a long stay in one chair, a meal missed.

    What Smerty does: Smerty tells the carer what changed. It does not diagnose illness and never claims to know what is wrong.

    Concept: Dog where it shouldn't be
    In development

    Dog where it shouldn't be

    What it sees: The dog in the kitchen, on the stairs, or through a gate it should not pass.

    What Smerty does: Smerty moves toward the dog, calls the carer, and can hand out a treat to bring the dog back to where it belongs.

    Concept: No movement for hours
    In development

    No movement for hours

    What it sees: No movement in a room where the person is usually active.

    What Smerty does: Smerty checks in by voice, then rings the carer if there is no reply.

    Concept: Something on the floor
    Planned

    Something on the floor

    What it sees: A spill, an object or a tripping hazard where the person walks.

    What Smerty does: Smerty warns, and can clear it where the motion has been approved for that object.

    Concept: A door or gate left open
    Planned

    A door or gate left open

    What it sees: A front door, a fridge or a pet gate left open.

    What Smerty does: Smerty alerts the household and the carer. It never closes a door on its own.

    Concept: Infant check-in
    In development

    Infant check-in

    What it sees: A baby stirring or crying during a household-approved check.

    What Smerty does: Alerts a parent and offers a live view. Not a breathing monitor or a substitute for adult supervision.

    Concept: Hob left on
    Planned

    Hob left on

    What it sees: A visible flame or cooking activity after the kitchen is empty.

    What Smerty does: Asks the household to check and sends an alert. Never replaces a smoke or gas alarm.

    Concept: Someone at the door
    Planned

    Someone at the door

    What it sees: A visitor arriving at the entrance.

    What Smerty does: Lets the household know and offers a view before anyone opens the door.

    Every event is advisory. A person decides what happens next, and no emergency call is ever placed by Smerty.

    Working today in our Hong Kong lab

    Tested on our lab prototype. Not yet deployed in homes.

    Computer vision

    Camera-based object and scene understanding, with event checks and advisory visual verification.

    Voice control

    Live spoken requests and replies, with confirmed actions inside approved limits.

    Natural interaction

    Two-way conversation, task explanations and feedback through voice and screen.

    Entertainment

    Music generation and spoken song requests demonstrated in the lab. Family games and integrated home routines remain subject to testing.

    Human takeover

    An authorised carer takes over from Smerty's own voice in one tap, and speaks and acts in real time.

    Approved movements only

    The carer picks from a short list of named, speed-capped motions. No free joystick control.

    Automatic handback

    If the carer's connection drops, Smerty stops and its own voice takes the room again.

    STOP always available

    Stop works at every moment, from the carer's screen and on Smerty itself.

    24 hours with Smerty™

    One moment for every hour of a family's day, from the morning stretch to lights off.

    Concept: Smerty at 00:00, A quiet lap down the hall
    00:00

    A quiet lap down the hall

    A soft-lit check of the house while everyone sleeps.

    Concept: Smerty at 01:00, A soft lullaby for the little one
    01:00

    A soft lullaby for the little one

    Gentle music and a calm face on the screen when the baby stirs.

    Concept: Smerty at 02:00, Company for Grandpa's late-night stroll
    02:00

    Company for Grandpa's late-night stroll

    Rolls beside him with a steady shoulder to lean on.

    Concept: Smerty at 03:00, A quick recharge
    03:00

    A quick recharge

    Docks by itself so it's ready for the day.

    Concept: Smerty at 04:00, Double-checking the front door
    04:00

    Double-checking the front door

    Confirms the door is locked and lets you know.

    Concept: Smerty at 05:00, Curtains open for the sunrise
    05:00

    Curtains open for the sunrise

    Lets the light in and starts the morning gently.

    Concept: Smerty at 06:00, Morning stretches with Dad and the kids
    06:00

    Morning stretches with Dad and the kids

    Leads the moves on its screen and joins in with its arms.

    Concept: Smerty at 07:00, A glass of water for a sleepy teen
    07:00

    A glass of water for a sleepy teen

    Brings it over with a cheerful wake-up.

    Concept: Smerty at 08:00, Breakfast and emails
    08:00

    Breakfast and emails

    Reads Dad's emails aloud and sends his spoken replies.

    Concept: Smerty at 09:00, A friendly reminder for Grandma's pills
    09:00

    A friendly reminder for Grandma's pills

    Brings the box and tea, right on time.

    Concept: Smerty at 10:00, Lunch, ordered from its screen
    10:00

    Lunch, ordered from its screen

    Pick the meal and the delivery time together.

    Concept: Smerty at 11:00, The balcony plants get a drink
    11:00

    The balcony plants get a drink

    Waters the plants on the schedule you set.

    Concept: Smerty at 12:00, The delivery arrives on time
    12:00

    The delivery arrives on time

    Receives the food at the door at the time you chose.

    Concept: Smerty at 13:00, A video call with family far away
    13:00

    A video call with family far away

    Grandkids and relatives appear right on its screen.

    Concept: Smerty at 14:00, A storybook for nap time
    14:00

    A storybook for nap time

    Reads aloud with pictures on the screen.

    Concept: Smerty at 15:00, Laundry, folded
    15:00

    Laundry, folded

    Folds and carries the basket with its two hands.

    Concept: Smerty at 16:00, Homework help
    16:00

    Homework help

    Geometry, reading and spelling, step by step on its screen.

    Concept: Smerty at 17:00, Playtime with the dog
    17:00

    Playtime with the dog

    Plays and keeps the dog inside the areas you allow.

    Concept: Smerty at 18:00, An extra pair of hands in the kitchen
    18:00

    An extra pair of hands in the kitchen

    Shows the recipe and passes what you need.

    Concept: Smerty at 19:00, Everyone around the table
    19:00

    Everyone around the table

    Family dinner, with music and conversation.

    Concept: Smerty at 20:00, Grandma's favourite old songs
    20:00

    Grandma's favourite old songs

    Plays her music while she knits on the sofa.

    Concept: Smerty at 21:00, Game night
    21:00

    Game night

    Board games and quizzes for every age.

    Concept: Smerty at 22:00, Toys back in the box
    22:00

    Toys back in the box

    Tidies up the playroom before bed.

    Concept: Smerty at 23:00, Lights off. Goodnight.
    23:00

    Lights off. Goodnight.

    Dims the lights and settles in for the night.

    Smerty™'s own voice — the one you choose

    Smerty speaks with a voice of its own, and the household picks the one they like best from the ones we ship: calm and quiet, warm and chatty, or a plain, clear voice for someone who finds a busy tone hard to follow. It speaks and listens through Smerty's own microphone and speaker, answers everyday questions only from information the family has approved, and goes quiet the moment a person joins.

    Choose the voice you prefer
    Answers only from approved information
    Steps back when a person joins

    Weight, materials and your floor

    Smerty is heavy on purpose. Almost all of that weight sits at the bottom, and that is what keeps it upright through normal use — one adult leaning on it, a dog walking into it, a nudge from a child. It is stable, not immovable: a load it was not designed for can still take it past its tipping point, so the limits below are stated plainly.

    100 kg

    of that is the base

    Steel ballast set low and wide. It takes a shove, a dog walking into it or one adult leaning — it does not take a load it was not designed for.

    400 kg

    what the base is rated to

    The chassis underneath is built to move up to 400 kg. We ask it to carry a quarter of that, so Smerty is never near its limit.

    25–50 kg

    the hands can handle

    Smerty handles up to 25 kg; Smerty+ handles up to 50 kg with both hands together. Enough for a full kettle, a stack of plates or a basket of laundry.

    160 kg

    total weight

    160 cm tall on a 60 × 60 cm footprint — most of the mass sits in the base, below the elbows.

    Below the elbows

    centre of mass

    Kept inside the wheel footprint, so reaching forward never lifts a wheel.

    Why your floor is safe

    A heavy machine only marks a floor when its weight is pushed through a small, hard, dragging contact point. Smerty is designed to avoid all three at once.

    Large wheels, soft tyres

    Big-diameter wheels with non-marking polyurethane tyres spread the load over a wider patch, so the weight never sits on a narrow point that dents or bruises the floor.

    Weight spread, not concentrated

    The mass is carried across the whole wheel track rather than through four small contact points — which is what normally leaves permanent marks in wood and vinyl.

    Nothing drags

    Smerty steers and stops on its wheels. The base shell never touches the ground, so there is no scraping edge and no black scuff marks when it turns.

    Clears thresholds and carpet pile

    Wheel diameter and ground clearance are set to roll over door thresholds and low-pile carpet without catching or dragging debris underneath.

    Rolls, never shoves

    It moves at walking pace with a soft start and stop, so it does not push a rug, a chair leg or a shoe across the room.

    60 decibels maximum — quiet as a conversation

    Smerty moving generates no more than 60 dB, about the level of a quiet conversation. There are no heels, no hard castors and no footsteps on the floor. The soft tread absorbs the click and rattle a hard wheel makes on tile or wood, so at night Smerty passing the bedroom door is a faint hum rather than someone walking past it.

    Proved on real samples

    Before any home is asked to take a unit, the wheels are run on the floor types we support: hardwood, laminate, tile, vinyl and low-pile carpet.

    What Smerty is made of

    Frame

    Aluminium extrusion skeleton — stiff, does not rust, and individual parts are replaced rather than the whole unit scrapped.

    Shell

    ASA panels: wipe-clean, and they keep their colour next to a sunlit window instead of yellowing.

    Ballast

    Steel plate set at the very bottom of the base. That is what makes Smerty stable.

    Surfaces

    Powder-coated and anodised finishes that take a normal household cleaner.

    Screen

    Toughened glass over the display, so a knock from a child or a dog bowl does not crack it.

    Wheels

    Large-diameter wheels with soft, non-marking polyurethane tyres.

    Design targets, not measured results. Weight, materials and floor compatibility are confirmed on the pilot units.

    How far that stability goes

    A base that holds one adult leaning is not a base that holds any load. Here is the difference, stated plainly, so nobody finds out by being under it.

    Normal use — it stays put

    One adult leaning on it for support, a dog walking into it, a child bumping it, a nudge from a wheelchair as someone stands up. The 100 kg of ballast sits below the elbows, inside the 60 × 60 cm footprint, and Smerty simply takes it.

    Programmed tasks — inside its ratings

    Smerty handles up to 25 kg and Smerty+ up to 50 kg with both hands together, the base carries its own 100 kg of ballast, and motions are speed-capped with stops on contact. Reaching forward for a shelf or carrying a laundry basket never lifts a wheel, because the load stays over the base.

    Past the limits — it will tip

    Three adults of 100 kg hanging off Smerty is 300 kg of load on a machine that weighs 160 kg with a base half a metre square. It tips over. That is not a fault or a weakness of the design — nothing on wheels of this size would stay up, and Smerty does not pretend otherwise.

    What you must not ask Smerty to do

    These are not covered by what Smerty is built for. They are outside its ratings, and doing them puts a person under a 160 kg machine that is about to move.

    Two or more people leaning, hanging or sitting on Smerty at once. One adult at a time, and only leaning.

    Climbing on it — a child using the mast or the arms as a ladder, or anyone standing on the base.

    Pulling it along, or using an arm as a handle to steady yourself while you stand up.

    Lifting, carrying or moving a person. Smerty has no person-lift rating and never will; the base only supports someone leaning.

    Hanging a bag, a plant or any load on an outstretched arm — weight away from the base is exactly what tips a machine like this.

    Stepping on the cables or wedging the wheels; a blocked wheel while Smerty is moving can throw its own weight sideways.

    The tip-over alarm

    Because the limits exist, Smerty watches its own angle and says so out loud — in development for the pilot, and part of what a pilot home is asked to test.

    Tilt sensor on the base

    An inclinometer watches the angle of the base. Past a small, set tilt — the angle at which a wheel is about to leave the floor — it triggers before Smerty has gone far.

    Loud local alarm

    A siren on the unit sounds so everyone in the room stops and steps back, and every motion halts at once.

    Alert to the carer's phone

    The same event is pushed to whoever is on call with a snapshot, so a person — not the machine — decides what to do next.

    Locked out until a person resets it

    After a tip warning Smerty stays still until someone checks the room and clears it by hand. It does not quietly carry on as if nothing happened.

    What a pilot home is agreeing to

    • Smerty is a prototype in a pilot programme. It is not a medical device, not a lift, and not a substitute for a carer, a rails in the bathroom, or someone who answers when a person needs help.
    • Stability, floor safety and the tip alarm are design targets being measured on these units. Until they are measured, they are described as targets, not as certificates.
    • Damage or injury from anything in the list above — more than one person on Smerty, climbing, hanging loads on an arm — sits outside what Smerty is built for and outside the pilot agreement.
    • Anything fitted to Smerty by someone other than SMERT, or any change to its software or structure, becomes the responsibility of whoever fitted or changed it. The same applies to a site that runs Smerty under its own insurance: the cover, the risk assessment and the local sign-off stay with that site and its insurer, not with us.

    It takes the smallest space in the house

    Smerty does not need a corner of the living room or a charger left in the hallway. Its home is the storeroom you already have — the one under the stairs, at the end of the kitchen, off the landing.

    Parks and charges out of sight

    The dock is a charging strip on the floor of a small storeroom. Smerty rolls in, backs onto it and charges behind a closed door.

    Opens the door itself

    A lever handle is one of the approved motions, so Smerty can pull the storeroom door open and close it behind it on the way out.

    Goes back when it is not needed

    When the day's tasks are done and nobody needs support, Smerty returns to the dock on its own instead of idling in the room.

    Comes the moment it is called

    A spoken call, a touch on the screen, or a carer's phone brings it straight out of the storeroom and into the room that asked for it.

    Out of the way, not out of service

    No charger in the hallway, no cable across the floor, and nothing standing in the room you are using. It is there when called and gone when it is not.

    A storeroom, not a garage

    The dock takes the floor space of a doormat, and the doorway of an ordinary cupboard is wide enough for Smerty to pass through.

    Self-return, docking and opening a door are among the motions we are building for the pilot. The exact footprint, height and dock size are fixed with the pilot homes.

    Your home stays inside your home

    Smerty does its seeing and its thinking on the unit itself. There is no camera feed to stream out and no recording to hand over.

    Video is read on Smerty

    The cameras are processed by the computer inside Smerty's own base. No continuous video or audio stream leaves the home.

    Nothing is sold or shared

    No advertising networks, no data brokers and no third-party analytics on the camera feed, and your footage is never used to train models.

    Only what you send, goes

    The only things that leave the home are the ones you or your carer start: a call you place, or an event alert you switched on.

    EU and US rules by design

    Built to GDPR in Europe and CCPA/CPRA in the United States: your data stays in the region you choose, and a data-processing agreement covers care organisations.

    Where the data lives

    Europe (GDPR): processing stays in EU-region services under smert.ai B.V., with a record of processing and a data-processing agreement for care organisations.

    United States (CCPA/CPRA): no sale or sharing of personal information, no data brokerage, and deletion when you ask for it.

    Smerty is not a medical device and we do not claim HIPAA certification. Care-organisation contracts are covered by our data-processing agreement.

    Coming with the first deliveries

    These parts are being finished for the first units delivered in March 2027.

    Live two-way video

    The carer's face on Smerty's screen; the carer sees and hears the room.

    Fall alert

    Camera-based fall spotting that asks the person if they are OK and alerts their carer. Being built and tested in our lab.

    Human-confirmed emergency call

    Smerty never calls an ambulance on its own. A carer or the person confirms first.

    Carer and family accounts

    Invited carers and relatives with their own secure sign-in.

    Consent and privacy

    Consent from the person cared for before any session, with a session log.

    AI-generated concept video.

    The Smerty™ design

    A large wheeled base for stability, no legs, two articulated arms with hands, and a screen for its face and video calls.

    Loading the 3D model…

    Drag to turn · scroll or pinch to zoom · tap a number to see each part

    Drag to turn Smerty around, scroll to zoom. Concept model, not final dimensions.

    Every part, explained

    Exploded-view walkthrough. Concept visuals; final parts are set during the pilot.

    The final design may vary. Small details — panel shapes, finishes, sensor and hand housings — can change as parts are validated for production. We are sticking to the design shown on this page, and everyone who reserves receives development updates by email.

    Ask Smerty™ anything

    Size, weight, safety, price, what it can and cannot do — answered from our approved facts.

    Talk to Smerty

    Hi, I'm Smerty! Ask me anything about what I do at home.

    Demo answers come from our approved product facts only.

    What is inside the unit

    The planned configuration. Final parts, dimensions and battery life are set during the pilot.

    Base

    60 × 60 cm wheeled base — fits through a standard doorway and parks in a storeroom. No legs.

    Height

    160 cm tall — the screen sits at eye height for a seated or standing adult.

    Arm reach

    Each arm extends 60 cm, like a human arm, so shelves, counters and tables are all in reach.

    Base rating

    The mobile base is rated to 400 kg. Smerty loads it with 100 kg of ballast — a quarter of its rating.

    Arms and hands

    Two articulated arms with dexterous multi-finger hands, handling up to 25 kg (Smerty) or 50 kg with both hands together (Smerty+).

    Screen

    Landscape screen at eye height for video calls and faces.

    Cameras

    Room camera on the mast plus wrist cameras for close work.

    Voice

    Microphone array with hardware echo cancellation, plus a speaker.

    Compute

    One enclosed NVIDIA Jetson Orin computer per unit.

    Privacy

    Video is read on Smerty. Nothing leaves the home unless an event is sent.

    Safety

    Speed-capped motions, stops on contact, STOP at any moment.

    Weight

    160 kg in total — 100 kg of that is the ballasted base. Stable for one adult leaning on it; not a hoist, and it can be tipped if overloaded.

    Floors

    Large soft-tyred wheels. Built to be safe on wood, laminate, tile, vinyl and low-pile carpet.

    Who builds Smerty™

    SMERT is the manufacturer. We design and assemble Smerty, and we write the software that runs on it.

    We build it

    SMERT is the manufacturer. Our own team writes the AI, the computer vision and the motion software, and assembles Smerty in Hong Kong.

    One lab, one standard

    Every unit is brought up and tested at our R&D lab: 14/F Foo Hoo Centre, 3 Austin Ave, TST, Hong Kong.

    Care without overclaiming

    We do not sell Smerty as a medical device and we do not promise what the cameras cannot see.

    Installed and supported

    Deployment, training and a technician network in APAC, Europe and the Americas, with 24/7 online assistance.

    More skills coming up

    Smerty's skills will grow through software updates. These are planned additions, subject to testing, compatible hardware and your approval—not functions available today.

    • Personalised household routines

      New voice-guided schedules, room-by-room tasks and configurable reminders.

    • Family learning and entertainment

      More homework activities, language practice, accessible games and karaoke experiences.

    • Pet-friendly routines

      Configurable indoor boundaries, pet-event alerts and supervised play routines.

    • Everyday tidying

      New tested object-handling and dry-cleaning routines within approved motion limits.

    • Event assistance

      Additional locally processed event cues, human check-ins and human-confirmed escalation workflows.

    • Remote support tools

      Improved family and carer calling, troubleshooting and configurable accessibility options.

    Remote assistance & software updates

    Smerty

    US$99 per month or US$999 per year

    Smerty+

    US$199 per month or US$1,999 per year

    Includes remote assistance and software updates with new skills and solutions as they are released. Hardware purchase is separate; new skills may require compatible accessories and safety validation.

    Release dates are not yet announced. This plan is not an emergency-response service or a guarantee of continuous human care. Subscription checkout is not open yet.

    Our support commitments

    24/7 remote assistance & alarm overview

    Round-the-clock remote support and an overview of configured alerts, included with your assistance plan. Emergency decisions stay with a person.

    Replacement hands dispatched within 24 hours

    If a hand malfunctions, we dispatch a replacement within 24 hours. Dispatch is not arrival; transit and customs depend on your location.

    Technician intervention when needed

    Remote troubleshooting first, with technician intervention when required through our global network. Visit timing and coverage are confirmed for your location.

    Choose your Smerty™

    Same body, cameras, safety and AI in both. Only the best in safety, computer vision and artificial intelligence. First deliveries March 2027.

    Smerty

    US$9,999 + taxes

    • Dexterous hands
    • Handles up to 25 kg with both hands
    • Fully refundable deposit US$999 (10%)
    • Support plan US$99/month or US$999/year

    Smerty+

    US$19,999 + taxes

    • Dexterous hands
    • Handles up to 50 kg with both hands
    • Fully refundable deposit US$1,999 (10%)
    • Support plan US$199/month or US$1,999/year

    Buy now, pay later

    Split your purchase into instalments at checkout instead of paying in one go. Reserve with the 10% deposit today and choose instalments when your Smerty is ready to ship.

    Smerty™ as a Service

    US$999/month · Smerty

    US$1,999/month · Smerty+

    All-inclusive contract — 24 months for Smerty, 36 months for Smerty+: your Smerty, the assistance and software plan, new skills and support in one monthly fee. Ask us when you reserve.

    Secure payment by Stripe. Deposit fully refundable on request. We'll email you development updates and your estimated shipping time. The final design may vary; we are building to the design shown on this page.

    Questions people ask us

    What Smerty™ is not

    Smerty is not a medical device, does not provide diagnosis or treatment, and does not replace emergency services or in-person care. Physical tasks are limited to approved, gentle motions, and Smerty does not lift or move people.

    Care homes, care agencies & franchise partners

    Offer Smerty to your residents or region. Ask about pilots, volumes and SMERT franchise territories.

    Contact Our Team

    Fill out the form below and we'll get back to you within 24 hours.

    Invest in Smerty

    Discuss investment in Smerty with the SMERT team. This is an expression of interest only—not a payment, an investment commitment or an offer of securities.

    Contact Our Team

    Fill out the form below and we'll get back to you within 24 hours.