Why preparation decides the outcome
Most cobot projects that disappoint do not fail because of the robot. They fail because the site was not ready: the task was never written down precisely, the floor space was still theoretical, or the team met the robot for the first time on installation day. The twelve items below are what we walk through with every client before delivery β they apply whether the cobot is going into a kitchen, a hotel, a clinic or a workshop.
The task definition (items 1β3)
- Write the task in one sentence. "Make 100 pizzas a shift" or "deliver amenities to floors 12β18" β not "help the kitchen". If you cannot write the sentence, you are not ready to buy.
- Measure the task as it is done today. Time per cycle, items per hour, error rate. This is your baseline; without it you will never prove the return.
- List what the robot will NOT do. Every real deployment has boundary tasks that stay with people. Deciding this early prevents scope creep and disappointment.
The site (items 4β7)
- Confirm the physical footprint. Floor space, door widths, lift dimensions, floor loading β measured, not assumed from a floor plan.
- Power and network. Where is the nearest suitable outlet? Is there reliable Wi-Fi or wired network at the operating position? Sort this before delivery day, not during it.
- The human workflow around the robot. Where do people walk, stand and reach? The cobot shares space with your team β map that space.
- Cleaning and environment. Grease, steam, dust, washdown β tell your integrator the real conditions so the right protective measures are specified.
The people (items 8β10)
- Name an internal owner. One person on your team who owns the robot's schedule, daily checks and first-line troubleshooting. Deployments without an owner drift.
- Brief the team before the robot arrives. What it will do, what it will not do, and what changes for them. Surprises on installation day create resistance that lasts months.
- Plan training time. Training is part of the deployment, not an extra. Block real hours in real rosters for it.
The business case (items 11β12)
- Agree the success metric in writing. Items per hour, consistency, coverage of an unfilled shift β one number, agreed by both sides, measured against the baseline from item 2.
- Plan the review point. A fixed date, typically 60β90 days after go-live, where you compare measured results against the metric and decide on expansion.
What your integrator should bring
A good integrator does most of this with you: the site survey, the task definition, the safety assessment, the training plan. If a supplier's process is "sign here, we ship Tuesday", you are buying a machine, not a deployment.
How smert.ai works
smert.ai is a robotics systems integrator based in Tsim Sha Tsui, Hong Kong. Every engagement starts with a site survey and a written task definition, and training is included in every deployment. Start with our robotics integration services, read how to get a robotics integration quote, or contact us to book a survey.