SMERT Care

    Keep every Cobot running.
    One monthly plan.

    Remote monitoring, software updates, spare parts and on-site check-ups β€” bundled into a simple monthly subscription. You only pay technician call-outs on top.

    24/7 remote monitoring + AI diagnostics

    Software & Computer Vision model updates

    Spare parts for normal wear (Plus & Premium)

    Semestral on-site check-up (Premium)

    Three tiers. Anchored to your Cobot.

    Monthly fee = a percentage of your Cobot's purchase price / year, billed monthly. 12-month minimum, auto-renew.

    SMERT Care Basic

    Remote peace of mind

    6%
    of Cobot purchase price / year
    • 24/7 remote monitoring + AI diagnostics
    • Software & CV model updates
    • Business-hours ticket support
    • Next-business-day shipping of consumables
    E05$90/mo
    E15$135/mo
    E15-Pro$165/mo
    Most popular

    SMERT Care Plus

    Parts + priority included

    9%
    of Cobot purchase price / year
    • Everything in Basic
    • All spare parts for normal wear (shipped free)
    • Priority support queue
    • 1 remote calibration / month
    E05$135/mo
    E15$205/mo
    E15-Pro$250/mo

    SMERT Care Premium

    White-glove, on-site every 6 months

    12%
    of Cobot purchase price / year
    • Everything in Plus
    • Semestral on-site check-up (2h + 50km included)
    • 4-hour remote SLA
    • Loaner unit on major failure
    E05$180/mo
    E15$270/mo
    E15-Pro$335/mo

    Pro variants recalc automatically. Fleet discount: -10% from 3 Cobots, -20% from 10+. Month-to-month billing: +25%.

    Your monthly fee, by Cobot

    CobotPurchaseMonthly (SMERT Care)Annual
    SMERT S05$18,000$135/mo$1,620
    SMERT S15$27,000$205/mo$2,460
    SMERT S15 Pro$33,480$250/mo$3,000

    On-site technician call-outs

    When a Cobot needs a physical intervention, you pay only the technician's time. Premium plans include the first visit each month.

    Labor

    $140/hr

    Flat rate billed to end customer. Min 2h per dispatch. Franchisee keeps 85%, Franchisor 15% (management fee).

    Travel

    $0.80/km

    Or public transit receipts.

    Premium included

    2h + 50km/mo

    First visit each month is covered. Overage at the same rate.

    Excluded from parts coverage

    Crash damage, misuse, liquid ingress, unauthorized modifications, cosmetic wear, and batteries older than 3 years β€” quoted separately.

    Ready to protect your fleet?

    SMERT Care activates the day your Cobot goes live. Talk to us about fleet pricing or custom SLAs.

    Get a quote